Our Company

ECM Solutions Headquarters in Richmond Hill
Ontario, Canada

Our combined decades of experience in Salesforce, Industries/Vlocity, Business Analysis and Usability help us find efficient solutions quickly… often in a small fraction of time …. leveraging Platform Capabilities to avoid costly customizations.

We offer both, near term and long-term views on your technology investments, your business, sales and marketing processes, so you can confidently plan, maximizing user productivity, data quality and adoption rates as the time passes by.

If you are in Insurance, Media, Communications, Public Sector or Energy – you too can use Salesforce Industries to Replace Entire Development Teams and Create Custom Cloud Apps Almost Instantly! Ask us about Rapid Development of Industry Cloud Apps with Salesforce and Vlocity Omnichannel.

Our Services

Helping you Maximize your Salesforce Investment


From setup and configuration up to integration and customization, ECM Solutions delivers tailored Salesforce solutions to meet your business needs.


Training and Knowledge Transfer are one of the most important pieces of a successful implementation. We always share our best practices, offer extensive documentation, one-on-one coaching, job shadowing as well as customized group sessions.

Application Development

Your company is unique and so are our solutions. we configure and/or develop custom responsive solutions to fit your requirements.


Integration with your existing systems, your partners and your data stores is just as important as your CRM. Our approach is based on Salesforce Integration Patterns and our decades of experience focusing on security, performance and saleability.


Most of Salesforce clients can improve Data Quality (with prevention and eliminating duplicates, streamlining data entry and such) and Data Presentation (with better screen layouts, making information easier to find and use and so on) resulting in massive gains in user productivity and your bottom line.

Industry Cloud

You no longer must ask yourself if you want to go Cloud OR Industry – Specific. If you are in Insurance, Media, Communications, Public Sector or Energy – ask us how you could use revolutionary Vlocity Omnichannel Software to Replace Entire Development Teams and Create Custom Industry Cloud Apps Almost Instantly!

Contact Us

Email us at dk@ECMSolutions.ca

We are located on Yonge St, just north of downtown Richmond Hill, our office offers relaxed uptown setting as well as convenient transportation from various places in the city